TLSS - Teaching and Learning Support Service

Personalized Training

Personalized training is offered to all professors who make use of audio and video conferencing technologies to teach their courses. These training sessions are designed to specifically address professors’ needs in the classroom.

To book an appointment for audio or videoconferencing training, please contact Marc Villeneuve or Martin Fortin, or call us at: 613-562-5787.

For training on Blackboard Learn, please go to our laboratory located in Vanier Hall, room 1020. It is not necessary to make an appointment. The lab is open from 8:45 a.m. to 12 p.m. and from 1 p.m. to 5 p.m. (4 p.m., from June 1st to August 31st).


The CITE leverages its expertise to support faculties and services and to help you select audio and video communication technologies and online pedagogical tools that are tailored to your needs.

For more information, please contact us by e-mail: or by phone at: 613-562-5282.