TLSS - Teaching and Learning Support Service

Training on the new Virtual Campus

Training on the essentials focus on the basic functions of the platform (navigation, content management and an overview of available tools). The workshop on evaluation tools help professors who already have basic skills in the new LMS to deepen their understanding of this aspect of the platform.

If you need technical assistant, please call our help centre at 1-866-811-3201 (7 days a week  8 am - 8 pm), or by completing our Support Request Form (24/7). 


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Kathleen Desmarais

Kathleen Desmarais

LMS Training and Support Officer

Kathleen has worked at the University of Ottawa since 1999. She started with Computing and Communications Services as a support analyst. She also worked several years with Housing Services and Datacomm as a support analyst for Resonet Internet for students in residence. She joined the Center for Mediated Teaching and Learning (CMTL) in 2007 and has worked with the various learning module systems we’ve had over the years from Web CT, Vista and now Blackboard Learn. She obtained her Blackboard Learn certification in 2013.