TLSS - Teaching and Learning Support Service

Virtual Campus FAQ

  • Archiving Calendar

    Consult the following table to find how long your archived courses will be available on Brightspace.

    Year

    Semester

    ID contains

    Available until

    2014

    Winter

    20141

    May 1st, 2017

    2014

    Spring | Summer

    20145

    September 1st, 2017

    2014

    Fall

    20149

    January 1st, 2018

    2014

    Year-long courses

    20140

    January 1st, 2018

    2015

    Winter

    20151

    May 1st, 2018

    2015

    Spring | Summer

    20155

    September 1st, 2018

    2015

    Fall

    20159

    January 1st, 2019

    2015

    Year-long courses

    20150

    January 1st, 2019

    2016

    Winter

    20161

    May 1st, 2019

    2016

    Spring | Summer

    20165

    September 1st, 2018

    2016

    Fall

    20169

    January 1st, 2020

    2016

    Year-long courses

    20160

    January 1st, 2020

    2017

    Winter*

    20171

    May 1st, 2020

    2017

    Winter*

    2171

    May 1st, 2020

    * Because CICS became uoCampus on November 7th, 2017, winter 2017 courses have either a 20171 or 2171 identifier.

     

  • Archiving policy

    Our archiving policy is that courses are removed from the system and destroyed 24 months after the semester they were created for. For example, a September 2018 course will end in December 2018. IT will be removed from the system and destroyed on January 1st, 2021.
  • Is the migration process a 100% foolproof method to transfer courses / quizzes / content?

    No migration process is 100% perfect.

    You will most likely have some work to do if you chose to use the migrated courses from BBL, and this can range from restyling text all the way up to having to rebuild your course from scratch. We strongly recommend recreating your courses from scratch using the new system. That being said, we are putting a large quantity of resources (documentation, videos, human support, phone support, email support) to make this transition as smooth as possible, regardless of the option you’ll pick.

     Note: Archiving a course keeps the structure and content of the course intact, but does not maintain the student's contributions to the course (grades, discussion board, assessments, assignments, etc.).

  • Can I find all the BBL tools in D2L?

    The short answer is "probably not".

    During the selection process, each vendor was assessed against nine mandatory criteria (including bilingualism and accessibility legislation) and had to answer in detail 125 questions corresponding to the needs expressed by the community during the consultations.

    Selecting a new system was not a matter of replacing each tool for the same tool, but finding the system that meets the needs of the community. The tools frequently used by the community are all found in the new platform. Some tools, for example the Wiki and Blog tools, which were used by less than 1% of the courses, are not there. The functionality of these tools can be replaced by other tools within D2L.

  • Will other technologies used on campus (course captation, Adobe Connect) be integrated in the LMS?

    We will test every other technology offered on campus, and if an acceptable integration is possible, we certainly will integrate them in the LMS.

  • I don't see my courses?

    With the transition to the new SIS, we had to modify how the courses are created in the new Virtual Campus (LMS).
    We have put in place a portal for professors (Maestro) through which you can tell us which course(s) must be created for you in the Virtual Campus. This tool also allows you to merge your courses without having to open a support request.

    Courses will appear in our Maestro portal once they are created in the uoCampus database. This is normally done on March 1st for the summer courses, June 1st for the fall courses and July 1st for the winter courses.

    Once Instructors created them in the portal, they appear immediately in the new system. 
  • How can I get help?

    If you need help, you can use one of the channels below: