Virtual Campus support
New from September 2018
Beginning at the 2018 fall semester, the Virtual Campus support for faculty and students will be improved. Indeed, the greeting of the technical support offered by Brightspace will henceforth be personalized (logo and colour of the University of Ottawa on the Help portal website, personalized telephone greeting messages, etc.).
You can still ask for help seven days a week, by phone from 8:00 a.m. to 8:00 p.m., in writing 24 hours a day, and by live chat at anytime when a support agent is available.
Our computer laboratory is now reserved for educational support. You will be able to receive help with the pedagogical design of your course, and on the use of the different functions of the Virtual Campus allowing students engagement.
